Quickly supply alternative strategic theme areas vis-a-vis B2C mindshare. Objectively repurpose stand-alone synergy via user-centric architectures.
Business Process Outsourcing (BPO) is a service industry where organisations outsource specific business operations to specialised service providers. BPO services include customer support, technical support, data processing, finance and accounting operations, back-office services and other business support functions.
Training and placement activities help students develop communication, computer, customer service, analytical and professional skills required for opportunities in BPO and IT-enabled service organisations.
| Service Area | Career and Work Opportunities |
| Customer Support | Customer queries, service support, issue resolution and customer relationship operations. |
| Technical Support | Technical assistance, troubleshooting, service desk and product support operations. |
| Data Processing | Data entry, data verification, documentation and business information processing. |
| Finance and Accounting | Invoice processing, accounting support, financial documentation and transaction processing. |
| Back Office Operations | Documentation, administrative support, records management and business process operations. |
| Business Support Services | Process management, reporting, client support and operational assistance for organisations. |
Students can explore opportunities in customer support, technical support, data processing, finance, back-office operations and business services.